Telecom Expense Management Market By Solution (Usage Management, Dispute Management, Sourcing Management, Others); By Delivery Model (Hosted, Managed Services, Others); By End-User (Small and Medium Enterprises, Large Enterprises); By Industry (Healthcare, Automotive, Manufacturing, Others); By Region (North America, Europe, Asia Pacific, Latin America, Middle East & Africa) - Global Market Analysis, Trends, Opportunity and Forecast, 2022-2032

Telecom Expense Management Market Overview and Definition

The global telecom expense management market size was valued at around USD 3.2 billion in 2022 and is projected to grow at a compound annual rate of growth (CAGR) of around 12% from 2022 to 2032.The market size is projected to succeed in USD 9.9 billion by 2032.

Telecom Expense Management (TEM) is the practice of managing and optimizing the cost and usage of telecommunications services and devices within an organization. TEM solutions help organizations to monitor, control, and reduce their telecom expenses by providing visibility and insights into their telecom usage and costs.

The TEM market includes software, services, and solutions that help organizations to manage their telecom expenses, including mobile devices, fixed-line phones, data plans, and other telecom services. TEM solutions help organizations to reduce their telecom expenses by identifying and eliminating unnecessary costs, optimizing usage patterns, negotiating better contracts with service providers, and providing real-time visibility into telecom usage.

The TEM market is a rapidly growing industry, driven by the increasing adoption of mobile devices and the growing complexity of telecom services. Key players in the TEM market include Asentinel, Calero Software, Tangoe, and Vodafone Global Enterprise. The market is expected to grow in the coming years due to increasing demand for telecom expense management solutions among small, medium, and large organizations.

Telecom expense management (TEM) is a type of service which provide the IT, procurement, and finance departments of companies with the ability to order, supply, support, and manage the cost of large-scale corporate communications and related IT services (such as fixed and mobile telephony and data, cloud license tracking and emerging IoT connectivity) with their inventories. In addition, they provide the tools required for strategic decision-making of C-level technology.

TEM is the construction of services, or the acquisition of third-party services, to manage the telecommunications supply chain. Due to a need to control monthly costs associated with the use of fixed phone lines, telecom expense management began. TEM has now evolved into a management system that not only helps to manage telecommunication services but also wireless services.

Telecom Expense Management Market Insights

The organisation uses TEM to reduce the cost of managing telecommunication infrastructure. It allows companies to streamline their operations; the market for telecom expense management is increasingly demanding. Enterprises are experiencing a large volume of bills, contracts that led to the increasing adoption of management of telecom expenses to better manage expenses, thereby boosting the market growth. The management of telecom expenses provides flexibility, reduces time, improves efficiency, and reduces operating costs, which have a direct impact on the growth of the market for telecom expense management.

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Businesses can easily manage telecom services as well as assets with the help of telecom expense management, thus increasing demand for telecom expense management that drives the market growth. The increasing use of smartphones and tablets around the globe is also influencing the growth of the market for telecom expense management. It is expected that the increasing need for a cost-effective solution and affordable deployment costs will fuel the growth of the market for telecom expenditure management.

IT and telecommunications convergence has led to TEM’s integration with IT. By monitoring the ownership and use of all of their network assets, TEM helps organisations run their telecom network as a business and all IT as a business. IT organisations are helped by TEM to analyze how their technology investments contribute to the top line and control the bottom line. Solutions Providers are called upon by the future vision of TEM to offer best practices that extend beyond telecommunications. In order to improve the management of other areas of technology, many organisations are leveraging telecom expense management solutions and applying TEM principles. A proactive best practice framework in which analytics and business intelligence help drive value is reflected in this new vision for the industry. TEM will remain central to the company's profitability and success as long as network and network-related expenses remain among the top five expense items on the profit and loss statement, and the percentage of revenue coming through the network versus a cash register drawer continues to increase. These developments show promise for an industry that is attracting new customers and selling its existing customers with more services and functionality. Many successful companies with increasing revenue are supported by the TEM market. In addition, in financial planning, TEM (or telecom expense management) further helps a business.

The growth of TEM worldwide is influenced by several drivers, constraints, and opportunities. However, lower interoperability, as well as recent incidents of poor compatibility performance associated with different suppliers' solutions, has limited market growth. In years to come, affordable deployment costs and the increasing need for cost-effective solutions would create greater possibilities for managing telecom costs.

Telecom Expense Management Market Geographical Analysis

The global TEM market is being studied for Asia Pacific, North America, Europe, and the rest of the world. The North American region is the world market leader. The market is experiencing rapid growth due to technological advances and increasing demand for mobile application development platforms across different vertical industries in the region. The U.S. is the leading country in this regional market and holds a major market share both in terms of revenue and in terms of mobile applications. The Asia Pacific and the Middle East region are expected to show the highest growth opportunities in the market over the forecast period due to an increase in population, growing mobile users, and an increase in the popularity of proprietary device technology.

Telecom Expense Management Market Segmentation

By Solution

• Usage Management
• Dispute Management
• Sourcing Management
• Others

By Delivery Model

• Hosted
• Managed Services
• Others

By End-User

• Small and Medium Enterprises
• Large Enterprises

By Industry

• Healthcare
• Automotive
• Manufacturing
• Others

By Geography:
- North America (U.S. & Canada)
- Europe (Germany, United Kingdom, France, Italy, Spain, Russia and Rest of Europe)
- Asia Pacific (China, India, Japan, South Korea, Indonesia, Taiwan, Australia, New Zealand and Rest of Asia Pacific)
- Latin America (Brazil, Mexico and Rest of Latin America)
- Middle East & Africa (GCC (Saudi Arabia, UAE, Bahrain, Kuwait, Qatar, Oman), North Africa, South Africa and Rest of Middle East & Africa

Competitive Landscape

The report profiles various major market players such as

• Vodafone Global Enterprise
• Dimension Data
• MDSL Inc.
• Invoice Insights
• Advanced Micro Devices
• Anatole
• MDSL
• Valicom
• Control Point Solutions
• Other Major & Niche Players

Competitive landscape analysis provides a detailed strategic analysis of the company’s business and performance such as financial information, revenue breakup by segment and by geography, SWOT Analysis, key facts, company overview, business strategy, key product offerings, marketing and distribution strategies, new product development, recent news (acquisition, expansion, technology development, research & development, and other market activities). The study also provides the company’s positioning and market share of the overall market.

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Timeline Considered for Analysis:
- 2021: Base Year
- 2022: Estimated Year
- 2022 to 2032: Forecast Period

Research Scope and Deliverables
Overview & Executive Summary
Market Drivers, Trends, Challenges, and Opportunities
Market Size and Forecast Projections
Macroeconomic Indicators of Various Countries Impacting the Growth of the Market
Extensive Coverage of Industry Players including Recent Product Launches and Market Activities
Porter’s Five Force Analysis

Market Segmentation Analysis:
Industry report analyses the global telecom expense management market by the following segments:
- Solution
- Delivery Model
- End-User
- Industry

Customization: We also offer customization’s in the industry report as per the company’s specific needs.

Key Questions Answered in the Global Telecom Expense Management Industry Report

• What is the overall market size in 2019? What will be the market growth during the forecast period i.e. 2022-2032?
• Which region would have a high demand for products in the upcoming years?
• What are the factors driving the growth of the market?
• Which sub-market will make the most significant contribution to the market?
• What are the market opportunities for existing and entry-level players?
• What are the various long-term and short-term strategies adopted by the market players?