Enterprise Collaboration Market: Global Size, Share, Trends, Growth and Forecast, 2022-2032

Brief Overview

Enterprise collaboration is a type of communication and information system used by employees to collaborate and perform different tasks across different departments within an enterprise, including communication platforms, enterprise social networking platforms, and corporate intranet and public Internet tools. Tools for enterprise collaboration facilitate efficient communication between multiple offices in different locations, remote employees, and an enterprise's globally distributed workers. Collaboration enables critical teams to connect, engage, and operate together in real-time on different projects. Strong enterprise collaboration enables companies to boost productivity, develop creative products and solutions, and reduce time-to-market. Enterprise collaboration tools have been broadly categorized into different categories: communication tools, such as video conferencing, instant messaging, and e-mail, providing asynchronous and synchronous communication.

Market Insights

Enterprise collaboration software allows an organization's employees to share information and work on projects from different geographic locations together. It is expected that the increased need to simplify the communication process will drive the market for enterprise collaboration. Most companies are planning a business expansion, which requires efficient solutions for collaboration, such as document management, mobile collaboration, and social collaboration. The rise in BYOD and enterprise mobility trends across all major regions are boosting the demand for these solutions.

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Adoption of Bring Your Own Device (BYOD) Trend

The Bring Your Own Device (BYOD) trend is widely adopted by the majority of information technology (IT) and telecommunication organisations. With an increasing number of employees bringing their own devices to work, such as smartphones and tablets, investment in solutions and systems to secure, manage, and support such devices can be expected to increase. The high adoption of BYOD is therefore expected to contribute to the growth of this sector’s Enterprise Collaboration Market.

Moreover, mobile traffic generated by enterprise collaboration solutions will require telecommunication providers to provide high-speed networks, ultimately resulting in increased IT and telecommunication profitability. With the increased use of Voice over Internet Protocol (VoIP) among companies, the IT and telecommunication vertical is also expected to witness high adoption of enterprise collaboration solutions. In addition, the adoption of video conferencing among end-users of telecommunications companies is expected to fuel the adoption of enterprise collaboration solutions in the coming years.

Due to the development of technologies such as API integration that provide more enhanced business communications, demand for enterprise collaboration is expected to increase over the forecast period. Organizations and businesses are moving towards a developer-friendly API cloud platform containing developer tools such as dashboards, sandbox, and sample code; many banks have adopted face-to-face video banking in Asia, Europe, and Latin America for rich customer engagement and also to maintain customer loyalty.

As many collaboration tools are included, security concerns in data collaboration make it more difficult for an organisation to prevent information and data from a potential threat, which is a key challenge for the market. However, the overall market growth may be hampered by high implementation costs and difficulties in countering eDiscovery and by legal risks.

Segmentation Analysis

By Solution

• Unified Communication
• File Sharing and Synchronization
• Portals and Intranet Platform
• Project Management and Analytics
• Enterprise Social Network

By Services

• Professional Services
• Managed Services

By Deployment Type

• Cloud
• On-premises

By Organization Size

• SMEs
• Large Enterprises

By Industry Vertical

• IT and Telecommunication
• BFSI
• Public Sector
• Energy and Utilities
• Manufacturing
• Healthcare
• Retail and Consumer Goods
• Travel and Hospitality
• Transportation and Logistics
• Others (Aerospace and Defence, Automotive, Chemicals and Education)

Geographical Analysis

Due to the growing adoption of enterprise collaboration software among businesses for better employee engagement and workforce collaboration, North America holds the largest market share. The US accounts for the largest market share among North American countries due to the increasing implementation of collaboration tools within large enterprises as well as SMEs in the IT & telecommunication sector. Due to the increasing adoption of enterprise collaboration solutions in countries such as the UK, Germany, France, Spain, Italy, and Sweden, Europe accounted for the second-largest market share.

The Asia-Pacific region accounted for the third-largest market share and is expected to expand at the highest growth rate due to the adoption of enterprise collaborative solutions in China, Japan, India, Australia, Singapore, South Korea, and other Asian countries. South America and the Middle East & Africa region are expected to achieve substantial market growth, with key players focusing on investing in the region offering business collaboration services to small and medium-sized enterprises.

Competitive Analysis

The report also covers detailed competitive analysis of major market players of the global enterprise collaboration market such as IBM Corporation, Microsoft Corporation, Slack technologies Inc., VMWARE INC., Facebook Inc., Igloo Inc., Fuze Inc., Vonage Networks LLC, Atlassian Corporation PLC, Cisco Systems and other major & niche players. The global market for enterprise collaboration is witnessing a wide range of industry activities such as product launch, innovation, acquisition, partnership, research & development, and expansion across the globe.

By Geography:
- North America (U.S. & Canada)
- Europe (Germany, United Kingdom, France, Italy, Spain, Russia, and Rest of Europe)
- Asia Pacific (China, India, Japan, South Korea, Indonesia, Taiwan, Australia, New Zealand, and Rest of Asia Pacific)
- Latin America (Brazil, Mexico, and Rest of Latin America)
- Middle East & Africa (GCC (Saudi Arabia, UAE, Bahrain, Kuwait, Qatar, Oman), North Africa, South Africa and Rest of Middle East & Africa)

Competitive Landscape

The report profiles various major market players such as

• VMWARE INC. Inc.
• Microsoft Corporation
• Slack technologies Inc.
• Facebook Inc.
• Advanced Micro Devices
• Fuze Inc.
• Vonage Networks LLC
• Atlassian Corporation PLC
• Cisco Systems
• Other Major & Niche Players

Competitive landscape analysis provides detailed strategic analysis of the company’s business and performance such as financial information, revenue breakup by segment and by geography, SWOT Analysis, key facts, company overview, business strategy, key product offerings, marketing and distribution strategies, new product development, recent news (acquisition, expansion, technology development, research & development and other market activities). The study also provides company’s positioning and market share of the overall market.

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Timeline Considered for Analysis:
- 2019: Base Year
- 2020: Estimated Year
- 2020 to 2025: Forecast Period

Research Scope and Deliverables
Overview & Executive Summary
Market Drivers, Trends, Challenges, and Opportunities
Market Size and Forecast Projections
Macroeconomic Indicators of Various Countries Impacting the Growth of the Market
Extensive Coverage of Industry Players including Recent Product Launches and Market Activities
Porter’s Five Force Analysis

Market Segmentation Analysis:
Industry report analyses the global enterprise collaboration market by the following segments:
- Solution
- Service
- Deployment Type
- Organisation Type
- Industry Vertical

Customization: We also offer customization’s in the industry report as per the company’s specific needs.

Key Questions Answered in the Global Enterprise Collaboration Industry Report

• What is the overall market size in 2019? What will be the market growth during the forecast period i.e. 2020-2025?
• Which region would have a high demand for products in the upcoming years?
• What are the factors driving the growth of the market?
• Which sub-market will make the most significant contribution to the market?
• What are the market opportunities for existing and entry-level players?
• What are the various long-term and short-term strategies adopted by the market players?