Chatbot Market: Global Size, Share, Trends, Growth and Forecast 2022-2032

Chatbot Market: Overview and Definition

The global chatbot market is forecasted to thrive at a 34.3% CAGR to reach at a notable value by the end of 2032. The chatbot is an advanced business solution which is being adopted by business owners to offer better customer service experience to their consumers. Chatbot is being adopted by online retailers, restaurants and many other verticals.

Segmentation

The research offers a comprehensive analysis of chatbot market with respect to following sub-markets:

By Type

- Flow chatbots
- Artificially intelligent chatbots
- One-way AI
- Two-way AI
- Hybrids

By Application

- Bots for Service
- Bots for Social Media
- Bots for Payments/Order Processing
- Bots for Marketing
- Others

By End Use Verticals

- Healthcare
- Retail
- Banking, Financial Services, and Insurance (BFSI)
- Media & Entertainment
- Travel & Tourism
- E-commerce
- Other

By Geography

- North America (U.S. & Canada)
- Europe (Germany, United Kingdom, France, Italy, Spain, Russia and Rest of Europe)
- Asia Pacific (China, India, Japan, South Korea, Indonesia, Taiwan, Australia, New Zealand and Rest of Asia Pacific)
- Latin America (Brazil, Mexico, Argentina and Rest of Latin America)
- Middle East & Africa (GCC, North Africa, South Africa and Rest of Middle East & Africa)

Competitive Landscape

The report profiles various major market players such as:

- Existor
- Pandorabots, Inc.
- Nuance Communications, Inc.
- Next IT Corp.
- Kore.ai, Inc.
- CogniCor Technologies
- Other Major & Niche Players

Competitive landscape analysis provides detailed strategic analysis of the company’s business and performance such as financial information, revenue breakup by segment and by geography, SWOT Analysis, risk analysis, key facts, company overview, business strategy, key product offerings, marketing and distribution strategies, new product development, recent news (acquisition, expansion, technology development, research & development expansion and other market activities.

The study also provides company’s positioning and market share in chatbot market.

Timeline Considered for Analysis:

- 2019: Base Year

- 2020: Estimated Year

- 2020 to 2025: Forecasted Year

Research Scope and Deliverables;

- Overview & Executive Summary
- Market Drivers, Trends, Challenges and Opportunities
- Market Size and Forecast Projections
- Macroeconomic Indicators of Various Countries Impacting the Growth of the Market
- Extensive Coverage of Industry Players including Recent Product Launches and Market Activities
- Porter’s Five Force Analysis

Market Segmentation Analysis:

Industry report analyzes the global chatbot market by the following segments:

- Type
- Application
- End Use Verticals

Geographic Market Analysis:

The report offers separate analysis of North America, Europe, Asia Pacific, Latin America and Middle East & Africa. In addition, further breakdown of market data and analysis of region into countries is covered in the report.

Customization: We also offers customization’s in the industry report as per the company’s specific needs.

Key Questions Answered in the Global Chatbot Industry Report:

- What is the overall market size in 2019? What will be the market growth during the forecast period i.e. 2020-2025?
- Which region would have high demand for product in the upcoming years?
- What are the factors driving the growth of the market?
- Which sub-market will make the most significant contribution to the market?
- What are the market opportunities for existing and entry-level players?
- What are various long-term and short-term strategies adopted by the market players?

Research Methodology

Market Definition and List of Abbreviations

1. Executive Summary
2. Growth Drivers & Issues in Global Chatbot Market
3. Global Chatbot Market Trends
4. Opportunities in Global Chatbot Market
5. Recent Industry Activities, 2019
6. Porter's Five Forces Analysis
7. Market Value Chain and Supply Chain Analysis
8. Products Average Price Analysis, By Country
9. Global Chatbot Market Value & Forecast (USD Million), 2019-2025

10. Global Chatbot Market Segmentation Analysis, By Type
10.1. Introduction
10.2. Market Attractiveness, By Type
10.3. BPS Analysis, By Type
10.4. Flow chatbots Market Value & Forecast (USD Million), 2019-2025
10.5. Artificially intelligent chatbots Market Value & Forecast (USD Million), 2019-2025
10.5.1. One-way AI Market Value & Forecast (USD Million), 2019-2025
10.5.2. Two-way AI Market Value & Forecast (USD Million), 2019-2025
10.6. Hybrids Market Value & Forecast (USD Million), 2019-2025

11. Global Chatbot Market Segmentation Analysis, By Application
11.1. Introduction
11.2. Market Attractiveness, By Application
11.3. BPS Analysis, By Application
11.4. Bots for Service Market Value & Forecast (USD Million), 2019-2025
11.5. Bots for Social Media Market Value & Forecast (USD Million), 2019-2025
11.6. Bots for Payments/Order Processing Market Value & Forecast (USD Million), 2019-2025
11.7. Bots for Marketing Market Value & Forecast (USD Million), 2019-2025
11.8. Others Market Value & Forecast (USD Million), 2019-2025

12. Global Chatbot Market Segmentation Analysis, By End Use Vertical
12.1. Introduction
12.2. Market Attractiveness, By End Use Vertical
12.3. BPS Analysis, By End Use Vertical
12.4. Healthcare Market Value & Forecast (USD Million), 2019-2025
12.5. Retail Market Value & Forecast (USD Million), 2019-2025
12.6. Banking, Financial Services, and Insurance (BFSI) Market Value & Forecast (USD Million), 2019-2025
12.7. Media & Entertainment Market Value & Forecast (USD Million), 2019-2025
12.8. Travel & Tourism Market Value & Forecast (USD Million), 2019-2025
12.9. E-commerce Market Value & Forecast (USD Million), 2019-2025
12.10. Others Market Value & Forecast (USD Million), 2019-2025

13. Geographical Analysis
13.1. Introduction
13.2. North America Market Value & Forecast (USD Million), 2019-2025
13.2.1. By Type
13.2.1.1. Introduction
13.2.1.2. Market Attractiveness, By Type
13.2.1.3. BPS Analysis, By Type
13.2.1.4. Flow chatbots Market Value & Forecast (USD Million), 2019-2025
13.2.1.5. Artificially intelligent chatbots Market Value & Forecast (USD Million), 2019-2025
13.2.1.5.1. One-way AI Market Value & Forecast (USD Million), 2019-2025
13.2.1.5.2. Two-way AI Market Value & Forecast (USD Million), 2019-2025
13.2.1.6. Hybrids Market Value & Forecast (USD Million), 2019-2025
13.2.2. By Application
13.2.2.1. Introduction
13.2.2.2. Market Attractiveness, By Application
13.2.2.3. BPS Analysis, By Application
13.2.2.4. Bots for Service Market Value & Forecast (USD Million), 2019-2025
13.2.2.5. Bots for Social Media Market Value & Forecast (USD Million), 2019-2025
13.2.2.6. Bots for Payments/Order Processing Market Value & Forecast (USD Million), 2019-2025
13.2.2.7. Bots for Marketing Market Value & Forecast (USD Million), 2019-2025
13.2.2.8. Others Market Value & Forecast (USD Million), 2019-2025
13.2.3. By End Use Vertical
13.2.3.1. Introduction
13.2.3.2. Market Attractiveness, By End Use Vertical
13.2.3.3. BPS Analysis, By End Use Vertical
13.2.3.4. Healthcare Market Value & Forecast (USD Million), 2019-2025
13.2.3.5. Retail Market Value & Forecast (USD Million), 2019-2025
13.2.3.6. Banking, Financial Services, and Insurance (BFSI) Market Value & Forecast (USD Million), 2019-2025
13.2.3.7. Media & Entertainment Market Value & Forecast (USD Million), 2019-2025
13.2.3.8. Travel & Tourism Market Value & Forecast (USD Million), 2019-2025
13.2.3.9. E-commerce Market Value & Forecast (USD Million), 2019-2025
13.2.3.10. Others Market Value & Forecast (USD Million), 2019-2025
13.2.4. By Country
13.2.4.1. Market Attractiveness, By Country
13.2.4.2. BPS Analysis, By Country
13.2.4.3. U.S. Market Value & Forecast (USD Million), 2019-2025
13.2.4.4. Canada Market Value & Forecast (USD Million), 2019-2025

13.3. Europe Market Value & Forecast (USD Million), 2019-2025
13.3.1. By Type
13.3.1.1. Introduction
13.3.1.2. Market Attractiveness, By Type
13.3.1.3. BPS Analysis, By Type
13.3.1.4. Flow chatbots Market Value & Forecast (USD Million), 2019-2025
13.3.1.5. Artificially intelligent chatbots Market Value & Forecast (USD Million), 2019-2025
13.3.1.5.1. One-way AI Market Value & Forecast (USD Million), 2019-2025
13.3.1.5.2. Two-way AI Market Value & Forecast (USD Million), 2019-2025
13.3.1.6. Hybrids Market Value & Forecast (USD Million), 2019-2025
13.3.2. By Application
13.3.2.1. Introduction
13.3.2.2. Market Attractiveness, By Application
13.3.2.3. BPS Analysis, By Application
13.3.2.4. Bots for Service Market Value & Forecast (USD Million), 2019-2025
13.3.2.5. Bots for Social Media Market Value & Forecast (USD Million), 2019-2025
13.3.2.6. Bots for Payments/Order Processing Market Value & Forecast (USD Million), 2019-2025
13.3.2.7. Bots for Marketing Market Value & Forecast (USD Million), 2019-2025
13.3.2.8. Others Market Value & Forecast (USD Million), 2019-2025
13.3.3. By End Use Vertical
13.3.3.1. Introduction
13.3.3.2. Market Attractiveness, By End Use Vertical
13.3.3.3. BPS Analysis, By End Use Vertical
13.3.3.4. Healthcare Market Value & Forecast (USD Million), 2019-2025
13.3.3.5. Retail Market Value & Forecast (USD Million), 2019-2025
13.3.3.6. Banking, Financial Services, and Insurance (BFSI) Market Value & Forecast (USD Million), 2019-2025
13.3.3.7. Media & Entertainment Market Value & Forecast (USD Million), 2019-2025
13.3.3.8. Travel & Tourism Market Value & Forecast (USD Million), 2019-2025
13.3.3.9. E-commerce Market Value & Forecast (USD Million), 2019-2025
13.3.3.10. Others Market Value & Forecast (USD Million), 2019-2025
13.3.4. By Country
13.3.4.1. Market Attractiveness, By Country
13.3.4.2. BPS Analysis, By Country
13.3.4.3. Germany Market Value & Forecast (USD Million), 2019-2025
13.3.4.4. United Kingdom Market Value & Forecast (USD Million), 2019-2025
13.3.4.5. France Market Value & Forecast (USD Million), 2019-2025
13.3.4.6. Italy Market Value & Forecast (USD Million), 2019-2025
13.3.4.7. Spain Market Value & Forecast (USD Million), 2019-2025
13.3.4.8. Russia Market Value & Forecast (USD Million), 2019-2025
13.3.4.9. Rest of Europe Market Value & Forecast (USD Million), 2019-2025

13.4. Asia Pacific Market Value & Forecast (USD Million), 2019-2025
13.4.1. By Type
13.4.1.1. Introduction
13.4.1.2. Market Attractiveness, By Type
13.4.1.3. BPS Analysis, By Type
13.4.1.4. Flow chatbots Market Value & Forecast (USD Million), 2019-2025
13.4.1.5. Artificially intelligent chatbots Market Value & Forecast (USD Million), 2019-2025
13.4.1.5.1. One-way AI Market Value & Forecast (USD Million), 2019-2025
13.4.1.5.2. Two-way AI Market Value & Forecast (USD Million), 2019-2025
13.4.1.6. Hybrids Market Value & Forecast (USD Million), 2019-2025
13.4.2. By Application
13.4.2.1. Introduction
13.4.2.2. Market Attractiveness, By Application
13.4.2.3. BPS Analysis, By Application
13.4.2.4. Bots for Service Market Value & Forecast (USD Million), 2019-2025
13.4.2.5. Bots for Social Media Market Value & Forecast (USD Million), 2019-2025
13.4.2.6. Bots for Payments/Order Processing Market Value & Forecast (USD Million), 2019-2025
13.4.2.7. Bots for Marketing Market Value & Forecast (USD Million), 2019-2025
13.4.2.8. Others Market Value & Forecast (USD Million), 2019-2025
13.4.3. By End Use Vertical
13.4.3.1. Introduction
13.4.3.2. Market Attractiveness, By End Use Vertical
13.4.3.3. BPS Analysis, By End Use Vertical
13.4.3.4. Healthcare Market Value & Forecast (USD Million), 2019-2025
13.4.3.5. Retail Market Value & Forecast (USD Million), 2019-2025
13.4.3.6. Banking, Financial Services, and Insurance (BFSI) Market Value & Forecast (USD Million), 2019-2025
13.4.3.7. Media & Entertainment Market Value & Forecast (USD Million), 2019-2025
13.4.3.8. Travel & Tourism Market Value & Forecast (USD Million), 2019-2025
13.4.3.9. E-commerce Market Value & Forecast (USD Million), 2019-2025
13.4.3.10. Others Market Value & Forecast (USD Million), 2019-2025
13.4.4. By Country
13.4.4.1. Market Attractiveness, By Country
13.4.4.2. BPS Analysis, By Country
13.4.4.3. China Market Value & Forecast (USD Million), 2019-2025
13.4.4.4. India Market Value & Forecast (USD Million), 2019-2025
13.4.4.5. Japan Market Value & Forecast (USD Million), 2019-2025
13.4.4.6. South Korea Market Value & Forecast (USD Million), 2019-2025
13.4.4.7. Indonesia Market Value & Forecast (USD Million), 2019-2025
13.4.4.8. Taiwan Market Value & Forecast (USD Million), 2019-2025
13.4.4.9. Australia Market Value & Forecast (USD Million), 2019-2025
13.4.4.10. New Zealand Market Value & Forecast (USD Million), 2019-2025
13.4.4.11. Rest of Asia Pacific Market Value & Forecast (USD Million), 2019-2025

13.5. Latin America Market Value & Forecast (USD Million), 2019-2025
13.5.1. By Type
13.5.1.1. Introduction
13.5.1.2. Market Attractiveness, By Type
13.5.1.3. BPS Analysis, By Type
13.5.1.4. Flow chatbots Market Value & Forecast (USD Million), 2019-2025
13.5.1.5. Artificially intelligent chatbots Market Value & Forecast (USD Million), 2019-2025
13.5.1.5.1. One-way AI Market Value & Forecast (USD Million), 2019-2025
13.5.1.5.2. Two-way AI Market Value & Forecast (USD Million), 2019-2025
13.5.1.6. Hybrids Market Value & Forecast (USD Million), 2019-2025
13.5.2. By Application
13.5.2.1. Introduction
13.5.2.2. Market Attractiveness, By Application
13.5.2.3. BPS Analysis, By Application
13.5.2.4. Bots for Service Market Value & Forecast (USD Million), 2019-2025
13.5.2.5. Bots for Social Media Market Value & Forecast (USD Million), 2019-2025
13.5.2.6. Bots for Payments/Order Processing Market Value & Forecast (USD Million), 2019-2025
13.5.2.7. Bots for Marketing Market Value & Forecast (USD Million), 2019-2025
13.5.2.8. Others Market Value & Forecast (USD Million), 2019-2025
13.5.3. By End Use Vertical
13.5.3.1. Introduction
13.5.3.2. Market Attractiveness, By End Use Vertical
13.5.3.3. BPS Analysis, By End Use Vertical
13.5.3.4. Healthcare Market Value & Forecast (USD Million), 2019-2025
13.5.3.5. Retail Market Value & Forecast (USD Million), 2019-2025
13.5.3.6. Banking, Financial Services, and Insurance (BFSI) Market Value & Forecast (USD Million), 2019-2025
13.5.3.7. Media & Entertainment Market Value & Forecast (USD Million), 2019-2025
13.5.3.8. Travel & Tourism Market Value & Forecast (USD Million), 2019-2025
13.5.3.9. E-commerce Market Value & Forecast (USD Million), 2019-2025
13.5.3.10. Others Market Value & Forecast (USD Million), 2019-2025
13.5.4. By Country
13.5.4.1. Market Attractiveness, By Country
13.5.4.2. BPS Analysis, By Country
13.5.4.3. Brazil Market Value & Forecast (USD Million), 2019-2025
13.5.4.4. Mexico Market Value & Forecast (USD Million), 2019-2025
13.5.4.5. Rest of Latin America Market Value & Forecast (USD Million), 2019-2025

13.6. Middle East & Africa Market Value & Forecast (USD Million), 2019-2025
13.6.1. By Type
13.6.1.1. Introduction
13.6.1.2. Market Attractiveness, By Type
13.6.1.3. BPS Analysis, By Type
13.6.1.4. Flow chatbots Market Value & Forecast (USD Million), 2019-2025
13.6.1.5. Artificially intelligent chatbots Market Value & Forecast (USD Million), 2019-2025
13.6.1.5.1. One-way AI Market Value & Forecast (USD Million), 2019-2025
13.6.1.5.2. Two-way AI Market Value & Forecast (USD Million), 2019-2025
13.6.1.6. Hybrids Market Value & Forecast (USD Million), 2019-2025
13.6.2. By Application
13.6.2.1. Introduction
13.6.2.2. Market Attractiveness, By Application
13.6.2.3. BPS Analysis, By Application
13.6.2.4. Bots for Service Market Value & Forecast (USD Million), 2019-2025
13.6.2.5. Bots for Social Media Market Value & Forecast (USD Million), 2019-2025
13.6.2.6. Bots for Payments/Order Processing Market Value & Forecast (USD Million), 2019-2025
13.6.2.7. Bots for Marketing Market Value & Forecast (USD Million), 2019-2025
13.6.2.8. Others Market Value & Forecast (USD Million), 2019-2025
13.6.3. By End Use Vertical
13.6.3.1. Introduction
13.6.3.2. Market Attractiveness, By End Use Vertical
13.6.3.3. BPS Analysis, By End Use Vertical
13.6.3.4. Healthcare Market Value & Forecast (USD Million), 2019-2025
13.6.3.5. Retail Market Value & Forecast (USD Million), 2019-2025
13.6.3.6. Banking, Financial Services, and Insurance (BFSI) Market Value & Forecast (USD Million), 2019-2025
13.6.3.7. Media & Entertainment Market Value & Forecast (USD Million), 2019-2025
13.6.3.8. Travel & Tourism Market Value & Forecast (USD Million), 2019-2025
13.6.3.9. E-commerce Market Value & Forecast (USD Million), 2019-2025
13.6.3.10. Others Market Value & Forecast (USD Million), 2019-2025
13.6.4. By Geography
13.6.4.1. Market Attractiveness, By Geography
13.6.4.2. BPS Analysis, By Geography
13.6.4.3. GCC Market Value & Forecast (USD Million), 2019-2025
13.6.4.4. North Africa Market Value & Forecast (USD Million), 2019-2025
13.6.4.5. South Africa Market Value & Forecast (USD Million), 2019-2025
13.6.4.6. Rest of Middle East & Africa Market Value & Forecast (USD Million), 2019-2025

14. Competitive Landscape
14.1. Market Share of Key Players
14.2. Market Positioning of Major Players in Global Chatbot Market
14.3. Company Profiles*
14.3.1. Existor
14.3.2. Pandorabots, Inc.
14.3.3. Nuance Communications, Inc.
14.3.4. Next IT Corp.
14.3.5. Kore.ai, Inc.
14.3.6. CogniCor Technologies
14.3.7. Other Major & Niche Players